Contact information
Contact Information
Get in touch with StickerGorillas! Whether you have questions about uploading your artwork, need an update on your custom sticker order, or require a bulk wholesale quote, our dedicated support team is here to assist you.
---
1. How to Reach Us
Email: [email protected] (We typically respond within 24 business hours).
Customer Support Hours: Monday – Friday, 10:00 AM – 6:00 PM (Pacific Time).
Live Chat: Click the chat icon at the bottom right of our website during business hours for instant assistance.
---
2. What We Can Help You With
* **Order Assistance:** Tracking inquiries, delivery issues, or reporting transit damage.
* **Artwork & Proofing:** Questions regarding bleed lines, image resolution, or custom die-cut paths for your vinyl stickers or roll labels.
* **Bulk & Custom Requests:** Tailored quotes and specialized material solutions for large corporate orders (2,000+ units).
---
3. Quick Contact FAQ
How long does it take to get a response?
Our team reviews all inquiries promptly. You can expect a detailed response via email within 24 business hours, excluding weekends and public holidays.
Can I modify or cancel my order after placing it?
Because we operate an automated custom production workflow, you can only request changes or address updates within **2 hours** of placing your order by emailing **[email protected]**. Once your digital print proof is approved, the order enters production immediately and cannot be changed or cancelled.
Do you offer bulk discounts for corporate branding?
Yes! We offer competitive tiered pricing for large-volume orders of custom stickers and product roll labels. Please email us your design, dimensions, and quantity for a custom quote.
---
Corporate Identity (Legal Notice)
Brand Name: StickerGorillas
Support Email: [email protected]