🛡️ StickerGorillas 100% Worry-Free Shipping Protection
Shop with confidence. We’ve got the shipping risks covered.
We know the feeling. You hit “checkout,” and then the anxiety kicks in: What if it gets lost? What if it arrives crushed? What if it says “Delivered” but it’s nowhere to be found?
And let’s be honest—dealing with shipping carriers to get a refund is a nightmare. Weeks of back-and-forth, endless hold music, and still no resolution.
That’s why StickerGorillas automatically covers every order with full shipping protection. The best part? It’s 100% on us. You pay zero extra fees. If anything goes wrong, our third-party insurance partner pays you back directly—fast. No runaround, no excuses.
Why You Can Shop with Total Peace of Mind
💰 100% Full Refund for Lost Packages
If your package is lost or damaged beyond use, the insurance company will refund 100% of the item’s price (excluding shipping) directly to your account. We don’t do partial refunds or store credits—you get your hard-earned money back.
⚡ Lightning-Fast Payouts (Within 3 Business Days)
Forget waiting months for a carrier to reimburse you. Once your claim is submitted with the required proof, the insurance provider processes your refund in as little as 3 business days.
📸 Zero-Hassle Claims (Just One Piece of Proof)
You don’t need to fight with the shipping carrier. We only require just ONE basic piece of evidence (a tracking screenshot, a photo, etc.) to get your claim started.
🎁 Automatically Included
No need to check a box at checkout. We’ve already taken care of it. The price you see is the price you pay.
What’s Covered & The Easy Proof We Need
Stuff happens during transit. If any of the following occur, you’re fully covered. (For all claims, just provide ANY ONE of the accepted proofs listed below):
💔 Lost Package (100% Full Refund)
Lost in transit, partially lost, or marked as delivered but missing (porch piracy).
Proof Required (Choose 1):
- Lost in transit: Tracking screenshot.
- Partially lost: Delivery receipt + photos of the package inside/out.
- Porch lost: Police report, doorbell camera footage, OR carrier’s loss confirmation.
💥 Damaged Item (Full Refund if Unusable / Partial Refund if Minor)
Damaged due to shipping (crushed, broken, etc.).
Proof Required (Choose 1):
- Photos of the inner/outer packaging OR photos of the damaged product.
🚚 Delivery Exception (Up to 100% Full Refund)
The carrier delivered to the wrong address or a second delivery attempt is needed.
Proof Required:
- POD (Proof of Delivery) and a screenshot of the order address. (If the package cannot be tracked, it will be treated as Lost).
⏳ Delayed Delivery ($5 Compensation)
Your package arrives later than our promised delivery time.
Proof Required:
- Tracking screenshot.
- Compensation: A flat $5 (or equivalent in your local currency) per order.
(Note: All claims must be filed within 90 days of the shipment date.)
Filing a Claim is a Breeze: 3 Simple Steps
1️⃣ Check Your Email
Right after you order, look for an email titled “Xcotton Shipping Protection Placed Successfully”. This has your exclusive claim link.
2️⃣ Submit Your Proof
Click the link, enter your Order Number, and upload the proof (just one of the options listed above!).
3️⃣ Get Paid Directly
Once approved, the insurance partner will send your refund back to your original payment method in as little as 3 business days.
💡 Hate Forms? No Problem.
If you’re in a rush, just shoot an email with your Order Number + Proof Photo directly to: 📧 [email protected] OR 📧 [email protected] We’ll jump right on it and forward it to the insurance team to expedite your claim!
Frequently Asked Questions (FAQ)
Is this really free? What’s the catch?
My tracking says “Delivered” but I never got it. What now?
Do I have to fight with the shipping carrier?
The box was crushed, but the stickers are fine. Can I still get a refund?
How fast will I see the money?
Pro-Tips for a Smooth Experience
- Double-check your address: Make sure your shipping info is correct at checkout. It prevents delivery issues and makes claims seamless.
- Inspect your package ASAP: Got your order? Open it right away. If you see any damage, snap a few photos of the box and the product, and email us immediately.